Quality Assurance

PCG is a proven quality assurance vendor. Several of our child welfare contracts hold us accountable with accuracy performance standards that we regularly achieve.  We can assist states in developing  processes for:

• Medicaid, Title IV-E, and Title II/Title XVI policies and procedures development;
• Review of Title IV-E legal documentation collection and organization processes;
• Development of Title IV-E, Medicaid, and Title II/Title XVI quality control procedures including database tracking systems;
• Development of RMTS quality control procedures, including database tracking tools equipped with logic to assist data enterers with identifying incomplete or illogical forms;
• Audit preparation;
• Compliance support. 

  

Among our Projects:

• To date, PCG has passed reviews of its processing of Massachusetts Department of Social Services Title IV-E claims and Medicaid case management and rehab claims with 100 percent accuracy.
• PCG developed a database for the Commonwealth of Pennsylvania that uses logic to identify error forms in the state's Title IV-E eligibility determinations.
• PCG helped the State of Rhode Island prepare for and pass an ACF primary audit.  PCG also performed a comprehensive review of the State's Title II/Title XVI accounting operations for best case practice, federal compliance, and quality assurance purposes.
• PCG provided Washington DC with a new policy and procedures manual on Title IV-E, Medicaid TCM, and residential rehabilitation.  PCG also developed quality assurance procedures and assisted with implementation.
• PCG helped the State of Missouri prepare for its ACF Title IV-E audit and assisted during the audit.