Outsourced Operations

PCG is a proven vendor for outsourced operations of state child welfare agencies.  We perform numerous day-to-day operations for state agencies, including but not limited to:

Title IV-E Eligibility Determinations 

Title IV-E Claim Preparation 

Cost Allocation Plan Preparation 

Social Security Administration Account Management (Title XVI SSI and Title II RSDI) 

Medicaid Claiming Under Rehabilitative Services Option 

Medicaid Claiming Under Targeted Case Management Services

Title IV-D Child Support Accounts Receivable Management

  

Among Our Projects:

• Since project inception, PCG has increased entitlement revenue receipts for the Massachusetts Department of Social Services by $110 million while decreasing the cost of the project. As a result, for every dollar the state spends on this project, return on investment has increased from $11 in SFY 1993 to $54 in SFY2007.
• To date, PCG has passed reviews of its processing of Massachusetts Department of Social Services Title IV-E claims and Medicaid case management and rehab claims with 100 percent accuracy.
• PCG developed a database for the Commonwealth of Pennsylvania that uses logic to identify error forms in the state’s Title IV-E eligibility determinations.
• PCG helped the State of Rhode Island prepare for and pass an ACF primary audit.  PCG also performed a comprehensive review of the State’s Title II/Title XVI accounting operations for best case practice, federal compliance, and quality assurance purposes.
• PCG provided Washington, DC with a new policy and procedures manual on Title IV-E and Medicaid TCM and residential rehabilitation.  PCG also developed quality assurance procedures and assisted with implementation.
• PCG helped the State of Missouri prepare for its ACF Title IV-E audit and assisted during the audit.